5. We apply the highest ethical standards in all that we do.
We value honesty and integrity.
We will not knowingly contravene legal constraints.
We provide a workplace that is properly regulated and resourced.
6. We communicate to all, at all times as appropriate. Effective briefing and cascade processes.
We are open and honest in our dealings with employees and customers.
Employees must be open and honest with each other, and communicate to each other in a polite and courteous way.
We listen to the views of our staff and customers.
1. We are call “The Tribe” for a reason. We work together well and operate as a family, working together in a harmonious fashion.
All employees must talk about The Tribe in a positive way. If you hear of anyone’s dissatisfaction please report it to Philip Elson or Gemma Wright so that any issues may be resolved immediately.
If you yourself have any problems, please feel free to contact Philip Elson and / or Gemma Wright so that any issues can be resolved as soon as possible.
We like the Tribe to be a contented and happy organisation which will reflect onto our customers.
2. We Set High Standards.
We apply the highest ethical standards to our supplier relationships, demanding the highest quality of service and their consistent adherence to mutually agreed product / service specifications. We value and reward by long-term relationship those suppliers who demonstrate their ability to empathise with our culture and ethos whilst providing competitive terms.
3. We set demanding and stretching goals and achieve them.
We benchmark ourselves against the best both internally and externally.
We deliver what we market and sell.
We constantly review and monitor performance against targets.
We apply a “can do” attitude to all that we undertake.
We demonstrate perseverance and determination.
4. We have authority and are accountable.
We delegate effectively and are rewarded for success and suffer for failure.
We empower the organisation to act appropriately - All decisions are driven by evidence of their impact on value, and are taken swiftly.
We obtain and use necessary data (both financial and non-financial). Everyone understands the link between their decisions/actions and value.